Frequently Asked Questions
How to book your shoot with us
- Once you finalize on us as your memory maker, your next step would be locking in on a date that you’re looking to shoot on.
- To do so, based on a confirmation from us on our availability, you will need to freeze your date and slot with a booking amount of Rs. 5,000 which we adjust against your total package amount.
- You can either Paytm the booking amount or pay it via bank transfer using NEFT, IMPS, Google Pay or BHIM.
- The booking amount is non-refundable; however, if you’re faced with an unavoidable circumstance, you can get in touch with us to reschedule your booking. If the booking is rescheduled 48hrs before the shoot a rescheduling charge of Rs. 1000/- will be applicable*. *terms and criteria are open to a discussion; the final call is to our discretion.
- Your booking amount is valid for 1 year from your date of booking.
How does a shoot happen
Once your booking is registered with us, we’ll share a pdf of themes with you, based on your child’s age and gender. You’ll need to pick your themes and share your choice with us before your shoot. We’re also open to trying out new themes, concepts and ideas, provided it is not way off our line of work, it suits your baby’s age and body language, is a concept or pose your child is comfortable with and the availability of props and items related to the concept.
Are there any rules in your studio?
- Taking pictures and/or videos on cell phones or personal cameras is prohibited in our studio.
- Shoes are NOT ALLOWED in our studio. Please ensure you carry along a pair of socks so that you are not bare-feet. Models being photographed are allowed to wear shoes if the theme / set requires them to do so.
- Strictly fever or sick person should not come to our studio space due to covid-19 precautions.
What is a pre-shoot discussion?
- The pre-shoot discussion is an essential part of our photography process as it helps us understand better your requirements as well as gives us a chance to explain to you how to go about booking a shoot.
- During this discussion we will answer any questions that you may have.
- The pre-shoot discussion is usually done on the phone and on Whatsapp
- When you visit our studio for the shoot, feel free to discuss with us our product offerings and we will be happy to show you sample products that are available in the studio.
What is your shoot process?
- For children we do 1-2 costume changes per theme during a session. For maternity & newborn, we do 1 change per theme.
- We generally take 10-15 shots per look which, depending on the shoot type, might include head shots, mid-length shots, and full length shots. If you have a specific requirement we will discuss that during the shoot or during your pre-shoot consultation.
- The advance amount paid, might or might not be refunded based on our discretion.
- Only if you are fully satisfied with the images should you pay the balance payment for the shoot.
What is included in photo retouching?
Our photo retouching process is limited to the following
- Color Correction
- Light Correction
- Basic Skin Retouching
We do not take requests for photo manipulations or background replacements making changes to the actual physical appearance of the subjects we photograph adding additional elements to a photograph applying digital makeup, fixing hair, changing hair color, removal of body hair.
What forms of payments do you accept?
- We accept Cheques, Electronic Transfers (RTGS / NEFT / IMPS), and Cash.
- We DO NOT have a debit / credit card machine.
When is the payment due?
Payment is due on the day of the shoot.
Shoot booking advance
- Our shoots require bookings require a Rs. 5,000 deposit. You can pay the deposit upon submission of this form.
- This amount will be adjusted against your package total
- Should you cancel or postpone the session within 72 hours of the shoot, this amount is non-refundable.
- If you cancel prior to 72 hours, you will get a full refund.
- If you postpone prior to 72 hours, this amount is adjusted towards your postponed session.